Financial ServicesProviders Company Schemes Public Sector Third Party Administrators End U ser customer e xpe c t a tions End U ser customer e xpe c t a tions O ur C us t omers ( Need s , w a n t s , e xpe c t a tions ) P r odu c ts and S olutions ( C us t omer needs and w a n ts ) O r ganis a tional S tru c tu r e ( Specialists and A g ile t eams ) S e r vicing and Suppo r t ( C us t omer e xpe r ien c e )

Streamline the interactions between employers and pension funds.

The introduction of auto-enrolment, the need to monitor an employer's financial wellbeing and a new TPR (The Pensions Regulator) governance regime is creating new demands on managing the interaction between employers and pension funds.

At Aquila Heywood our Employer Services platform, powered by i‑Connect, helps employers and pension schemes reduce the cost of auto-enrolment and pension administration.

It enables both parties to securely share key data and improve compliance and business planning through enhanced collaboration.

How does it work?

Our Employer Services solution, powered by i‑Connect, offers a low risk, cost-effective service which meets auto-enrolment obligations and data submissions.

Data is taken directly from the payroll system, automatically identifying new joiners, opt outs and leavers and seamlessly generating an extract for submission to the funds/schemes.

All reporting and record-keeping requirements necessary for auto-enrolment are managed within a highly secure, integrated environment.

Automatic production of expected contributions to be received each month per employer ensures rapid reconciliation with incoming payments.

Assessment of the cost of members' early retirement is shared with employers so they can determine viability of potential voluntary release programmes.

Our Employer Services platform enables you to:

  • Reduce costs by improving process, operational efficiency and interactions between pension funds/schemes and employers

  • Enable Pension Funds and Employers to demonstrate compliance with the TPR Code of Practice

  • Improve reliability of valuations and scheme accounting by ensuring employers submit timely, accurate data

  • Improve visibility to employers of the pension costs associated with their workforce

  • Ensure annual benefit statements and annual allowance statements are produced on time and accurately


  • Automatic identification and processing of all starters, leavers, salary and member data changes from a single payroll extract

  • Single platform through which employers and the pension fund interact

  • Multiple methods for submitting data supporting employers of all sizes from very large to micro

  • Secure straight-through processing to your policy administration platform speeds up operations and reduces costs

  • Automated employer 'on boarding' process enables simple synchronisation of employer payroll and pension fund data

  • Integrated eLearning portal to educate employers on their responsibilities and the tools they need to use

  • Employers manage their own contact details, eliminating admin effort for the fund while improving data quality

  • Dashboard showing all employer-related cases currently being processed

  • Automated reminders for employers when activities need to be processed

  • Comprehensive suite of employer-facing reports

Benefits for employers and pension scheme funds

  • Reduce cost and improve efficiency

  • Reduce complexity with a simplified servicing model

  • Streamline data updates and contribution processing

  • Meet statutory obligations including Automatic Enrolment & TPR

  • Achieve true, straight-through processing for all employer transactions

  • Help employers meet statutory obligations

  • See potential escalations early and mitigate risks

  • Make more informed decisions due to better quality information

Our Expertise

We are the largest provider of life, pensions and investment administration systems in the UK and Ireland and the fifth largest in Europe.


Deep pensions knowledge and expertise

Rich Functionality

A highly flexible, functionally-rich product

Collaborative Partner

Modern, agile working practices for fast, accurate delivery